These policies are in place to help me serve you the best that I can, while also respecting your time, and the clients that surround your appointment time.
SERVICE RE-DO +
RETAIL RETURN POLICY
I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and I’m happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, I will accept retail exchanges at full credit for 30 days from your initial purchase.
FUTURE APPOINTMENT CANCELLATION POLICY
In order to continue providing the best possible scheduling options to my guests, I do require 48- hour notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 48- hour notice, a $25 fee per service cancelled does apply and will be due before a new appointment is scheduled.
ARRIVING LATE TO YOUR APPOINTMENT POLICY
Please notify me ASAP and note that a late fee of $1 per minute you're late will be applied to your total. If you are more than 15 minutes late, you must reschedule. Thank you for your understanding and being respectful to my clients following your appointment by not being late.